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Notice of Privacy & PoliciesPlease Review Carefully

Confidentiality and Release of Information


We take confidentiality very seriously. All evaluation and treatment information is confidential and can only be released to specified individuals or agencies with your written release. New Jersey law dictates some important exceptions to confidentiality. A patient presenting with imminent danger to self/others is one such exception. Confidentiality with adolescents (fourteen and older) is a sensitive issue that must take into consideration the child's developmental need for privacy with the parents' right to be informed of their child's course of treatment. We are committed to finding the best balance.

When you arrive at the office you will be asked to sign the Notice of Privacy Practices (HIPPA) form. Additional information about HIPPA will be made available upon request.


Patient/Family Concerns

Our aim is to provide you with the highest quality care in a pleasant and professional atmosphere. If you have concerns about any aspect of our services, please feel free to inform Dr. Ngozi Nwobi.


Payment and Billing

Payment in full is due for each appointment at the time of treatment. For your convenience, we do accept Master Card, Visa, American Express, Discover, Cash, Debit, and Check. Checks should be made payable to “OCA Behavioral Health Services”

We require 24-hour notice of cancellation for all appointments. In the case of a bona fide emergency, exceptions will generally be made. When you do not keep an appointment and do not contact us with 24 hour notice it is a loss of appointment time that could be offered to another patient.


Insurance

Medicare: OCA Behavioral Health Services accepts patients with Traditional Medicare Primary. We DO NOT accept Medicare Advantage plans. If you are unsure of which plan you have, our friendly staff will gladly assist you in determining your Medicare Plan coverage.

Out-of Network: If you participate in a major medical insurance plan and wish to utilize your benefits, we can assist you as an out-of-network provider. Because plan coverage, deductibles, and co-payments differ, we encourage our patients to consult with their individual insurance companies prior to their visit to have a clear understanding as to what services may or may not be covered.